Frequently Asked Questions

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We have invested thousands in our powerful van mounted machinery. With its 25hp engine it provides powerful suction and creates temperatures of up to 240*F (Steam)
Drying times vary depending on a number of factors. Average drying time is usually 1-2 hours and you can walk on your carpets straight away. The carpet will only be damp to the touch.
Yes, our regular pricing includes moving sofas, chairs, tables and smaller items. However we prefer if you can remove as much out of the room as possible. Such as small tables, chairs, and any other easy to remove items.
Yes we have full comprehensive insurance including public liability and treatment risk.
With our van mounted machinery we have an on board waste tank. Whilst cleaning your property the dirty water is extracted to this and once job is complete it is taken away and disposed of correctly.
No, we are a family run business that have been trading since 2010. Unlike national companies we carry out all the work ourselves ensuring the best possible results every time and a personalized service for every customer.
We are experienced in all methods of cleaning. The main carpet cleaning method we use is the ’hot water extraction’ method also referred to as ’steam cleaning’. Please visit our carpet cleaning process for more information.
We use only the highest quality, safest cleaning solutions on the market. Our cleaning solutions are 100% child and pet friendly.
Yes we are a proud member of The National Carpet Cleaners Association (NCCA). We have also undergone a number of courses with the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Our Guarantee

Carpet Cleaning Guarantee

Ultra Clean offer a 100% money-back Guarantee. If you are not happy with the service experience you receive from us, we will return at no charge and no obligation and try to resolve the issue.

If you are still unimpressed, we will issue a 100% refund upon request.


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