Posted on 3 March 2015

Your guest has spilled their drink onto your carpet or sofa, so what do you do?

Unfortunately there are usually two very common reactions to this type of incident…

1) Your desire to save the feelings of your guest come into play and you do your utmost to ignore the spillage until after they have gone.

2) You panic and grab all manner of chemical solutions from under the kitchen sink in an attempt to quickly eradicate the stain.

Not surprisingly, neither ignoring the issue nor attempting to remove the stain in a panic is right thing to do.


1) A spillage is more likely to be successfully removed if you tackle it straight away, so ignoring it for any amount of time could result in a permanent stain.

2) A panic attempt at removal could be seriously detrimental to your soft furnishings. Grabbing the first piece of cloth and cleaning solution that comes to hand and vigorously rubbing the offending area could succeed in, not only spreading the spillage, but actually damaging your soft furnishings.

So, what SHOULD you do if a spillage occurs?

Act quickly but calmly! Most carpet available today has been treated with a stain-resist treatment so many spills can be removed if immediate action is taken. The longer the delay will increase the chance of a spill becoming a permanent stain. Remember no carpets are completely stain proof!

Apply a small amount of water to the spill first (Using a damp cloth). Especially if the spill is fresh, water may be all that is needed to remove the spill. If water doesn’t remove the spill, proceed as follows.

Blot liquids with a dry, white, absorbent cloth or white paper towel (no printing).

Do not scrub! Scrubbing may cause pile distortion in the affected area. Continue to use a dry cloth or paper towels until all the liquid has been absorbed.

Pre test any cleaning solution in an inconspicuous area to be certain it will not damage the fibres or cause colour migration.

In emergencies make your own spot/stain remover by mixing 1 teaspoon of non-bio detergent to half a pint of luke warm water. If treating tea, coffee or red wine add two tablespoons of white vinegar.

Apply a small amount of the selected cleaning solution to the affected area and blot with a white cloth or paper towel and work in gently.

Work from the edges of the spill to the centre to prevent the spill from spreading. Do not scrub! Blot to absorb as much as possible, and repeat if necessary.

Be patient! Complete removal of the spill may require repeating the same steps several times.

After the spill has been completely removed, rinse the affected area thoroughly with cold water, and blot with a dry cloth until all of the solution has been removed.

Some cleaning solutions will cause re soiling if the solution is not completely removed.

If you are unable to remove the spot/stain please contact us immediately, remember, the longer the stain is left in the carpet the more damage it will do to the fibres.